About Me

Laura Walker
A science graduate (BSc Hons GeoChemistry – RHUL), I had a varied career prior to moving to London in 2006. These early roles built on existing skills and taught me new ones that I value and use in my day to day roles now.

In 2006 I was working in a Sales role with Caterer.com (part of Total Jobs Group) when I was offered an opportunity to move from Sales to become an Administrator of their Salesforce platform, and so my journey within the Salesforce Community began. I progressed through TJG and other companies to become a Consultant and then a Solution Architect. Now I specialise in Service Cloud but my experience across the whole platform covers Sales Cloud and NFP. I have worked within Education, Finance, Media and Luxury Retail verticals. This experience gave me the good grounding and solid foundation to form my own company 164 Ltd in 2015.

As a person, I am forward thinking. My dynamic strategic ability helps me to engage well with stakeholders and provide good business communication. I formed 164 Ltd to help businesses grow with a positive and sound knowledge of Salesforce.

For further information about me, please view my LinkedIn Profile HERE

Services that I offer

Within the Salesforce platform I can participate and advise at all stages of a project from the initial concept conversations, right through to go live.

My specialist areas are requirements gathering, deep dive analysis, creating a structural solution and configuration. I also have a deep and varied knowledge of liaising with developers, managing roll outs and delivering initial and follow up training.

I am happy to be involved in any stage of a project, or I can review an existing org and provide strategic planning to help streamline the business to maximise ROI. With over a decade of experience and regular certifications, I am confident that a solution can always be found to help enhance your business and make it grow by maximising functionality.

Please contact me on +44 (0) 7753 861 894 or at laura@164ltd.com to discuss a review of your org or any upcoming projects.